For any questions or concerns feel free to contact us:

• Tuesday – Sunday
• 9:00 am - 5:00 pm ET 
• Phone: 1-800-208-2384
• Text/SMS : 1-845-445-6540 *
• Email:

Customer Service Holiday Hours: 9am to 11:30am on December 24 and 31. Closed on Christmas Day and New Year’s Day.

*By contacting us through text messaging, you consent to receive text messages from Shen Yun Collections, Inc. at the number provided. Consent is not a condition of purchase. Msg & data rates may apply.